Pollo Tropical #20 Degrades its Sanitary Rating

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. In the kitchen next to the prep sink. **Repeat Violation**

Basic - Coffee filters not stored in a protected manner to prevent contamination. **Corrected On-Site**

Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Corrected On-Site**

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed a cup of water stored on the food prep table. **Corrected On-Site**

Basic - Equipment and utensils not properly air-dried - wet nesting. Pans on the shelf next to the 3 compartment sink.

Basic - Floor area(s) covered with standing water in the walk-in cooler. **Corrected On-Site**

Basic - In-use tongs stored on equipment door handle between uses. On the grill handle.

Basic - Wet wiping cloth not stored in sanitizing solution between uses. **Corrected On-Site**

Basic - Worn, torn and/or soiled floors/carpeting. Crack tile throughout the establishment.

High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Observed vegetable rice 124°F in the warmer. Operator reheated in the steamer. **Corrective Action Taken**

Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Observed a container of sweet plantains stored in the walk-in cooler not date marked. **Corrected On-Site**

Intermediate - Cutting board(s) stained/soiled.

Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked. Observed a container of black salsa stored in the walk-in cooler not date marked. **Corrected On-Site**

Basic - Ceiling tile missing.

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance.

Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.

Basic - Cutting board has cut marks and is no longer cleanable.

Basic - Equipment in poor repair, vertical 2 doors reach in cooler

Basic - Stored food not covered in walk-in cooler.

High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit, chicken, ribs , beef

High Priority - Potentially hazardous (time/temperature control for safety) food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. See stop sale.

Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.

Basic - Employee with no hair restraint while engaging in food preparation.

Basic - Floor area(s) covered with standing water.

Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers.

High Priority - Live, small flying insects in kitchen, food preparation area, or food storage area.

Marked exit/path to marked exit blocked. For reporting purposes only.

Basic - Dusty ceiling tiles and/or air conditioning vent covers.

Basic - Employee with no hair restraint while engaging in food preparation.

Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food.

Basic - Hood soiled with accumulated grease.

Basic - Stored food not covered in walk-in cooler.

Basic - Wet wiping cloth not stored in sanitizing solution between uses.

Marked exit/path to marked exit blocked. For reporting purposes only.

Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food.

Basic - Stored food not covered in walk-in cooler.

Basic - Wet mop not stored in a manner to allow the mop to dry.

High Priority - Employee failed to wash hands before putting on gloves to work with food.

Basic - Cutting board has cut marks and is no longer cleanable.

Basic - Fixed nonfood-contact equipment not sealed to adjoining equipment/walls when exposed to spillage.

Basic - Food stored in holding unit not covered.

Basic - Hood soiled with accumulated grease.

High Priority - Raw animal food stored over ready-to-eat food in walk-in cooler.

Marked exit/path to marked exit blocked. For reporting purposes only.

High Priority - Food with mold-like growth. See stop sale. Garlic

Basic - Food stored in holding unit not covered.

Basic - Food stored on floor. **Corrected On-Site**

Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food.

Basic - Cutting board has cut marks and is no longer cleanable.

Basic - Fixed nonfood-contact equipment not sealed to adjoining equipment/walls when exposed to spillage.

Marked exit/path to marked exit blocked. For reporting purposes only.

High Priority - Raw meat/poultry cold held at greater than 41 degrees Fahrenheit. 44° in walk in cooler

High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Switching from raw to cook chicken

Basic - Employee eating while preparing food.

Basic - Employee eating in a food preparation or other restricted area.

Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Corrected On-Site**

Basic - Employee with ineffective hair restraint while engaging in food preparation. Female employee on service line.

Basic - Employee with no hair restraint while engaging in food preparation. Male cook

Basic - Old labels stuck to food containers after cleaning.

Intermediate - Encrusted material on can opener blade.

Basic - Equipment and utensils not properly air-dried - wet nesting. Inserts

Basic - Case of single-service articles stored on floor in dry storage area. Cips

Intermediate - Employee used handwash sink as a dump sink.

High Priority - Live flies in kitchen.

Intermediate - Certified food manager unable to answer basic Food Code questions pertaining to safe operation of establishment. Type of sanitizer used in establishment, temperature of hot and cold product.

Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. Chicken held under heat lamp 124 degrees F, corrected on site. Repeat Violation.

Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above, chicken on bain marie. Corrected On Site.

Critical - Observed uncovered food in holding unit/dry storage area, 2 containers of sauce,in walk in cooler.

Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food, server used cup to scoop ice.

Observed in-use utensil stored in standing water less than 135 degrees Fahrenheit.

Observed employee with no hair restraint, manager. Repeat Violation.

Observed equipment in poor repair, beverage air cooler by soda dispenser.

Observed gaskets/seals on cold holding unit in poor repair, in continental reach-in-cooler, beverage syrup.

Wet wiping cloth not stored in sanitizing solution between uses.

Observed single-service articles stored without protection from contamination, take out containers on shelf in kitchen .

Critical - Covered waste receptacle not provided in women's bathroom.

Critical - Hand wash sink lacking proper hand drying provisions, by drive thru window.

Critical - Hand wash sink lacking proper hand drying provisions, in men's restroom.

Observed food debris accumulated on walk in freezer floor.

Observed moldy ceiling tiles and/or air conditioning vent covers.

Carbon dioxide/helium tanks not adequately secured.

Critical - Observed employees provided in-house training not performing their work duties in a manner consistent with the Food Code requirements, grill cook.

Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above, chicken under lamp, 122 degrees F. Corrected On Site.

Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food, to scoop rice.

In-use utensil not stored with handle above the top of potentially hazardous food and the container, cooked rice. Corrected On Site.

Critical - Observed employee switch from working with raw food to ready-to-eat food without washing hands, grill cook, from raw chicken to cooked without washing hands.

Observed employee with no hair restraint,manager.

Wet wiping cloth not stored in sanitizing solution between uses, in dining room.

Observed single-service articles stored without protection from contamination, take-lout containers.

Critical - Covered waste receptacle not provided in women's bathroom.

Observed open dumpster lid.

Observed wall soiled with accumulated black debris in dishwashing area.

Observed wall soiled with accumulated food debris, by walk-in-cooler.

Critical - Observed obstructed exits, stairs, hallways or egress, by boxes and carts. For reporting purposes only.

Critical - Working containers of food removed from original container not identified by common name, red lid container sitting on prep table.

Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit, chicken moved to walk--in cooler. Corrected On Site.

Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above, ribs and wings. Corrected On Site.

Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures, reach-in cooler. instructed operator not to store any phf/food until unit is repaired.

Critical - No thermometer provided to measure temperature of food product.Corrected On Site.

Critical - Single-use gloves not changed as needed after changing tasks or when damaged or soiled.

Critical - Observed hand wash sink used for purpose other than washing hands, as evident by lettuce and onion in sink, by mopsink.

Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands.

Critical - Observed employee improperly washing hands, without soap, grill employee.

Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Corrected On Site.

Critical - Observed soil residue in storage containers, rice, beans and onion.

Observed build-up of food debris, dust or dirt on nonfood-contact surface, on shelf by 3 compartment sink .

Observed single-service articles stored without protection from contamination, take-out containers .

Critical - Observed evidence of mop/cleaning waste water/poultry particles dumped into floor drains.

Critical - Outer openings of establishment cannot be properly sealed when not in operation, reardoor .

Observed food debris accumulated on kitchen floor.

Observed wall soiled with accumulated food debris.

Observed attached equipment soiled with accumulated dust, ac vents.

Observed dusty ceiling tiles and/or air conditioning vent covers.

Critical - Portable fire extinguisher with no approved inspection tag, k-class. For reporting purposes only.

Critical - Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice).

Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. black beans, cooked pork, chicken soup.

Critical - Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. black beans, chicken soup, cooked pork

Critical - Observed employee use food thermometer to take food temperatures without first cleaning the thermometer. Probe thermometer is stored in sanitizer between uses and is not air dried before each use.

Observed single-service articles stored without protection from contamination. Observed soiled takeout boxes. Corrected On Site by disposing.

Critical - Hand wash sink lacking proper hand drying provisions. Near drive-thru window.

Observed open dumpster lid. Corrected On Site.

Floors not maintained smooth and durable. Many areas of the tile floor need to be regrouted.

No Violations Were Observed

Critical - Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked. Multiple tags on several food containers.

Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. cooked ribs, chicken in reachin cooler.

Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. sour cream on front counter.

Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. cheesecake in reachin cooler at front counter.

Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Continental upright reachin cooler for chicken . Advised to ice down , not keep any potentially hazardous foods in unit until repaired or use "time in lieu of temperature " .

Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Under counter reachin cooler at front. Advised to not keep any potentially hazardous foods in unit until repaired.

Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food. styrofoam bowl used with Chipolte mayo. Repeat Violation.

In-use utensil not stored with handle above the top of potentially hazardous food . White rice Repeat Violation.

Observed in-use utensil stored in standing water less than 135 degrees Fahrenheit. Corrected On Site. Repeat Violation.

Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands.Corrected On Site. Corrected On Site. Repeat Violation.

Critical - Observed an employee with long fingernails working with exposed food.

Observed equipment in poor repair. Doors of front counter reachin cooler are misaligned allowing cold air out.

Observed gaskets/seals on cold holding unit in poor repair. continental upright reachin cooler for chicken

Observed take-home food container refilled with potentially hazardous food. Using styrofoam bowl over & over for dispensing riceCorrected On Site.

Floors not maintained smooth and durable. Walkin freezer has broken tiles.Repeat Violation.

Wall not smooth and easily cleanable. Walkin freezer floor has broken tiles.

Critical - No currently certified food service manager on duty with four or more employees engaged in food preparation. This violation must be corrected by : 12/06/10.Corrected On Site.

Critical - Food Service Manager not certified after 30 days of employment. Kandena Williams This violation must be corrected by : 12/6/30.

Critical - Handwash sink not accessible for employee use at all times.

Critical - No chemical test kit provided when using chemical sanitizer at three-compartment sink/warewashing machine. NEED QUATERNARY TEST PAPER

Observed food debris accumulated on Walkin freezer floor floor.

Critical - Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food.Cumin.

Observed nonfood-contact equipment in poor repair. Door falling off of reachin cooler by drive-thru window

Critical - Observed uncovered food in holding unit/dry storage area. raw rice

Critical - No chemical test kit provided when using chemical sanitizer at three-compartment sink/warewashing machine. Repeat Violation.

Nonfood-contact equipment not designed and constructed in a durable manner. under front counter Repeat Violation.

Observed attached equipment soiled with accumulated dust. cup dispenser at drive-thru window .

Observed attached equipment soiled with accumulated grease. Hood.

Observed build-up of grease on nonfood-contact surface. hood filters

Critical - Observed buildup of a black moldlike substance around soda dispensing nozzles at drive-thru window. Repeat Violation.

Critical - Observed employee eating in a food preparation or other restricted area. observed cook sample chicken , then continue working without washing hands. Corrected On Site.

Observed in-use utensil stored in standing water less than 135 degrees Fahrenheit. Repeat Violation.

Observed moldy ceiling tiles and/or air conditioning vent covers above walkin cooler.Repeat Violation.

Critical - Observed soil buildup inside ice bin. At front soda machine.

Critical - Observed soil residue in storage containers.

Critical - Observed soiled reach-in cooler gaskets by drive-thru. Repeat Violation.

Critical - Observed soiled reach-in cooler gaskets under front counter.

Critical - Observed soiled reach-in cooler gaskets. In reachin cooler by fryers.

Wet mop not hung to dry.

Critical - Hot water not provided/shut off at employee hand wash sink by drivethru .

Critical - Lack of use of chemical test kit when using chemical sanitizer at three-compartment sink/warewashing machine.

Mats and duckboards not removable or easily cleanable. broken tiles in walkin cooler and freezer .

No suitable facilities provided to store employee clothing and other possessions.

Nonfood-contact surfaces not designed and constructed to allow easy cleaning and maintenance, under front counter.

Critical - Observed buildup of a black moldlike substance around soda dispensing nozzles at drivethru .

Observed gaskets/seals on cold holding unit in poor repair in undercounter refrigerator .

Observed gaskets/seals on cold holding unit in poor repair. In lowboy near drivethru .

Observed ice scoop with handle in contact with ice by drivethru .Corrected On Site.

Observed in-use utensil stored in standing water less than 135 degrees Fahrenheit.

Observed moldy ceiling tiles and/or air conditioning vent covers above walkin cooler.

Critical - Observed raw animal foods not properly separated from each other in holding unit/during preparation. chicken ove pork. Corrected On Site.

Critical - Observed soiled reach-in cooler gaskets. In lowboy near drivethru .

Observed walk-in cooler gasket torn/in disrepair.

Plumbing system in disrepair. hot water faucet at handsink by drivethru

Wet mop not hung to dry.